Clinical Supervisor

The Organization

We value and celebrate diversity: We are committed to a selection process and work environment that is inclusive and barrier free. We encourage applications from all backgrounds and communities and are committed to having a team made up of people with diverse skills, experiences, and abilities. We actively encourage BIPOC and LGBTQ+ applicants to apply and we value the positive impact that diversity has on our teams. We are committed to equity, diversity, and social inclusion within our workforce and in all opportunities provided at StepStones. Accommodations will be provided in accordance with the Ontario Human Rights Code.

StepStones for Youth (www.stepstonesforyouth.com) is an innovative and dynamic charitable organization in Toronto dedicated to providing intervention and sustainable support for children and youth. Many of these youth are exiting the foster care and group home system or are currently living in foster homes and shelters.

Our goal is to create positive and meaningful connections; increase school engagement, high school graduation, and post-secondary enrolment; and increase stable housing, improved mental and physical health, and strong support networks. StepStones adheres to a “whatever it takes” approach to servicing youth and we go above and beyond to support their needs.

The Opportunity

StepStones for Youth is seeking a Social Worker who will work within our Building Connections Program. Our program operates on the premise that establishing and strengthening supportive relationships helps to provide a baseline of stability and support for children and youth that will mitigate the likelihood of poor outcomes in the long term. We work to transfer the primary supportive role and responsibilities to a relational, non-professionalized/worker entity and help foster a stronger circle of support. We do this by providing necessary training and support to communities and caregivers involved in the program. This is a great opportunity to make a positive impact on the most vulnerable in our society.

Reporting to the Programs Director, the Clinical Supervisor supports, guides, and coaches youth service workers in their creative, patient, and persistent outreach. This position has strong and developed assessment and clinical skills to support staff in their roles. The Clinical Supervisor will keep up to date knowledge of relevant community support resources and will create effective working relationships with key partners to promote a responsive and supportive approach to service delivery.

Duties and Responsibilities:  

Engagement

  • Oversees the engagement program, including the yearly engagement plan, Tuesday dinners, and monthly Saturday events (except for major holidays).
  • Oversees the coordination of major events: June BBQ, October harvest dinner, December holiday dinner, and February family night.
  • Oversees the management of four workshop series’ throughout the year for our youth. Some examples of previous programs include photography training program, cooking, basket weaving, and yoga.

Supervising Connection Coordinator 

  • Offers regular one-on-one and group supervision sessions to Connection Coordinators, ensuring they receive the guidance and support needed to deliver high-quality care. Reviews case notes, provides feedback on approaches, and assists in developing plans to enhance outcomes for youth in our programs.
  • Monitors and ensures all Connection Coordinators adhere to legal, ethical, and organizational standards. This includes maintaining accurate and confidential records, staying updated with industry regulations, and implementing best practices to ensure compliance with provincial and federal guidelines.
  • Identifies training needed and works with the Program Director to facilitate ongoing professional development opportunities for Connections Coordinators.
  • Assists the Program Director in organizing workshops, training sessions, and continuing education programs to enhance Connection Coordinator’s skills and knowledge in the latest care techniques and practices.

Volunteer Program 

  • Ensures adherence to the volunteer program strategy and expanding the program.
  • Oversees the recruitment and training mentors, connecting them with frontline staff, and maintaining up-to-date volunteer records in DonorPerfect.
  • Oversees the corporate volunteer program, especially during the holiday season, ensuring it aligns with the strategy.
  • Conducts long-term training sessions, recruiting mentors, and ensuring all mentors complete vulnerable sector checks.

Service Navigation 

  • Oversees and supports the Service Navigator with assisting with staff requests for housing, mental health, and other external supports, and connecting them to appropriate external partners.
  • Ensures all necessary information is provided to therapists (payments, scheduling) and following up with youth to confirm communication with therapists.

Program Support 

  • Oversees and manages the Program Support Worker to ensure they respond to requests from youth in need.

Other Responsibilities 

  • Manages the distribution of TTC tickets.
  • Oversees and manages the Program Support Worker, Community Engagement and Volunteer Coordinator, and Homeless Prevention and Service Navigator. This includes conducting weekly supervisions, supporting short-term and long-term goals, providing training and professional development, ensuring budget adherence, conducting performance reviews, approving annual raises, and expense reimbursements.
  • Attends annual events.
  • Participates in weekly leadership and engagement meetings.
  • Undertakes special projects and performs other duties as assigned in accordance with organizational objectives.
  • Other duties as assigned

Required Skills/ Knowledge

  • Other duties as assigned
  • 7-10 years of experiene in leadership role in social services organizations. Experience in working with youth in and from child welfare system is an asset.
  • Proficient with supervision, service delivery, and case management fundamentals.
  • Extensive knowledge of child protection services and foster care resources, adolescent development, community outreach, and engagement strategies for marginalized youth.
  • Demonstrated ability to use computer systems and software (e.g. Microsoft Office Products, online services, etc).
  • Excellent oral and written communication skills with demonstrated interpersonal, leadership, problem-solving and decision-making skills.
  • An aptitude for managing multiple priorities, the ability to communicate with competing audiences as well as great management skills.
  • Demonstrated tact and diplomacy skills and the ability to handle confidential matters with discretion.
  • Valid Ontario Driver’s License